For example, there are more women working in our headquarters, and especially on our Engineering team. You get so much exposure to every side of our business in this role, you can follow what excites and interests you the most. Have a first round call with HR soon. Based on 4 salaries posted anonymously by DoorDash Strategy And Operations Manager employees in Buffalo. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. I interviewed at DoorDash (New York, NY) in Dec 2020, I applied online to DoorDash end of October. Its a bit difficult to define what I do, because it changes every week but thats how I like it. I had 48 hours to run through it. Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . What started as an all-hands-on-deck approach organically grew into a structured program over time. Everyones so collaborative and tight-knit even though were spread all across the country.. I have a second round interview with . When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Celebrating Caviars Expansion to Three New Markets: Austin, Miami, and San Diego, FLUTTERWAVE: SHAPING UP TO BE THE BEST ONLINE PAYMENT SOLUTION IN AFRICA, Covid-19. Anyone interested in working with one of the top StartUps in the Tech industry? Technical: SQL, Six Sigma, Salesforce, Chartio | Sigma, Data Analysis and Reporting | Learn more about Prerana Dattatreya's work experience, education, connections & more by visiting their profile on LinkedIn Invisible Braces Market Size and Share 2020 Global Industry Analysis By Trends, Key Findings, signed a deal with a national retailer, BevMo. The case interviews vary by the interviewer. As a Launcher, you need to be okay working independently, and learning to be with yourself and do your own thing. Tell me about a time you received feedback to improve. I joined the company two years ago as an Operations Manager. Tell me about a time you had to be "scrappy" to solve a challenge. I applied online. We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. Ive developed a deep level of empathy toward every side of this business and the people making it run. Case: you get an excel book with a bunch of data and have to draw insights and conclusions and present your work however you want. Was very time consuming, so ended up withdrawing my candidacy. Who are the biggest stakeholders? Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Anonymous Interview Candidate in Toronto, ON, I applied online. He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. Yet it is critical to note that representation matters. Got an email rejection a few days later. Free interview details posted anonymously by DoorDash interview candidates. Not the greatest interview experience. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. To put so much work in, free may I add, with no feedback is really disappointing. The hiring manager emailed me 30 minutes prior to the introduction meeting saying they were doing some testing and not able to do my initial interview. Very time-consuming process. Ive heard this repeated often: Speak as if youre right. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. I applied through an employee referral. We address this by emphasizing communication and collaboration, and we err on the side of over-communicating to make sure were getting the right information to the right people. Culture, wlb, etc. Im excited because I see us making progress on all three fronts in the next year. Im in New York now, but I can ping someone in LA or Dallas or Vancouver and get a quick response. Glassdoor users rated their interview experience at. Cookie Notice When you join our team, you join our dream: to grow and empower local economies. 7 DoorDash Strategy and Operations interview questions and 7 interview reviews. I interviewed at DoorDash. Right now, though, Im happy to stay where I am. Just completed the same loop in the merchant team. Check out the recap below. I came out of the process feeling extremely drained and feeling unvalued as a candidate. Privacy Policy. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. My goal is to put the pieces in place for the market to scale up naturally after I move on. Case Study 2. I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. Which companies would you recommend looking at for a role like this? The process took 2 months. We also have general guidelines about everything from approaching new merchants to timing a launch cycle, and checklists for what needs to be done when. Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. I think what was amazing was the time-consuming data analytics exercise and no information and/or feedback of the data provided. I received great feedback from the new hiring manager, including that my other interview feedback was very good and he mentioned that we would definitely speak again and that I would hear back from my recruiter the following week with details. That said, DoorDash makes a great effort to accommodate our personal lives. PR Newswire. I studied mechanical engineering at Brown University. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Date Published: 12/20/2021. I reached out to the recruiter to guide me through the process. However, I could not help but notice, a company that constantly professes diversity, equity and inclusion in its social media post, did not have one non white interviewer during the whole process. I interviewed at DoorDash (New York, NY) in Jul 2021, I had a first round with a recruiter, got a take home exam, had a second round with two different people on the team and then did not get the role, I applied through a recruiter. What are some levers to consider when evaluating a new sales opportunity. Bain & Company By 2015, we formalized this feedback model into WeDash. Were definitely not going in blind. I know plenty that end their day around 6-7 every night as well. Final round afterwards. Isnt a case study intended to not have a right or wrong answer? When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. Take-home exercise to assess Excel and SQL knowledge. She was just disinterested. Is it possible to switch into this as a software engineer/SRE with 5 years of experience? Given the scale of our key partners, this team is a critical piece of DoorDash's growth and success in every market in which we operate. Merrill Lynch, Hello! Ultimately, were judged not on whether our experiment fails, but whether we fail to experiment. There wasn't an interview process, I just filled out a form. Recruiter call, 2x 30 min interviews with hiring manager. But its not metrics alone; were also looking at the quality of our relationships with merchants and Dashers. 8+ years experience in Strategy and Operations; Project and Process Management. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Process was relatively standard for a tech company. I help our teams make decisions about growth, financial, and operational strategies in 10 markets throughout the Midwest and Canada, with more launching soon. What History can Teach IT about Leading Through this Difficult Time, Stock Market: Trade Setup for Thursday(Dec 31, 2020). Any tips? Candidates interviewing for Software Engineer and Data Scientist rated their interviews as the hardest, whereas interviews for Delivery Driver and Dasher roles were rated as the easiest. DD strategy is terrible. The recruiting team was very professional and communicative and I learned I did not receive an offer through a phone call/voicemail (which was nice and seems more personal than just a standard rejection email). 3) Analytical Exercise For example, you need to understand how Dashers and merchants can best work together in a certain region, and you also need to understand how a specific merchant can best market DoorDash to their customers. Im really excited to see that growth, and its been amazing to add such diverse viewpoints to the mix. More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. Theres tremendous value in having fresh eyes on a problem. Interesting approach to the interview process. The organization is divided into seven regions across the U.S. and Canada. and our I had a quick 30 minute chat with the recruiter about the role, expressed my interest, and was moved on to the second round. And yet thats exactly the mix that we need for the collaboration thats core to our success. Intro Call: I would not work for this company. You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Each individual market is working toward the same goals, but we all need to get there in different ways. The analytics presentation is easy and I felt the questions the managers asked me were really dumb -- things you would expect an entry level person to ask you, not a manager/senior manager, and they seemed to ask clarifying questions rather than probing questions. I interviewed at DoorDash in Sep 2020. Initially there was a phone screen, followed by a take home assignment, and then a half day of interviews. Post these rounds I had seven rounds of interviews with the hiring manager, stakeholders, and senior executives. Starbucks Corp expanded its U.S. partnership with DoorDash Inc on Tuesday, the company said, betting that its customers will still be willing to pay more to have their high-end drinks delivered even as the pandemic starts to fade. Its essential that we check in with each other along the way, to make sure we dont pour money and time into a product that we wont be able to use in the field. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. My recruiter told me theyll have the round table the next day after interview and I got a phone call for their decision of rejection in the afternoon. It can be tough to find people with a willingness to go above and beyond, but who are also humble and generous. We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. The mini cases were not structured. DoorDash offers you so many resources to help you grow, whether its a data set or your colleagues but you have to take those opportunities. Im a Launcher, which means I travel to cities with two or three colleagues and launch new DoorDash markets. I interviewed at DoorDash (Los Angeles, CA) in Nov 2021. Then got called back for interviews - one behavioural and one case study. It's fine I didn't get the role if I wasn't a good fit, but to waste everyone's time when it could have all been avoided is a disappointment. About the Role. Extract the analytics and interpret the data. It was all pretty basic. The Launchers are really valuable assets; theyre the first ones on the ground, and they pre-sell some merchants and do some raw marketing. You will upsell incremental services to our existing business owners. Next steps: One week after the phone screen, I was informed by the hiring manager that I moved on to the next round, which was a take-home analysis exercise that was to be completed in 48 hours. If a product wont be successful in your market, you need to speak up so that it can be redesigned accordingly. Deloitte. Ive also learned a lot about tech. What is the interview process like at DoorDash? Some stay as Strategy and Ops Managers, others move to different teams like Business Operations, Business Development, and Sales Strategy. Cross-functional Assessment 3. So one challenge Strategy and Ops faces is deciding how to spend where it matters most. Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. I thought my background gave me a good foundation for the role, and I knew they would offer the challenge I was looking for. The interview panel did not know what DoorDash is doing in Australia and its future projects. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. Latham & Watkins LLP > The Legal 500 Rankings Antitrust > Cartel Tier 1 Latham & Watkins LLP is a leading name in cartel defense, leveraging its global platform and deep governmen Have a first round call with HR soon. Source: mulinfo.csrtimys.res.in. Take home assignment, data analytics and present recommendations. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. Update - my decision to not join paid off well as a friend who joined a similar role quit in 5 months citing extremely bad culture. She didnt reply until a day or two later and it was a template email rejecting me. A recruiter then emailed asking to move me to the next round. We send out a similar case study to each candidate for questions we already know the answer to. I applied through other source. The day arrives and instead of the hiring manager, it was an HR recruiter. At this point I am just assuming its a reject and moving on.Share your thought.#DoorDash #StrategyandOps, Go to company page Sony, Go to company page Tell me about a time when you demonstrated leadership. If this were a play, I would say we just finished act one this year. Everyone here is on the same team. Strategic Partner Manager Career. You will help their businesses accelerate to new levels, hold periodic business check-ins, improve merchant operations, troubleshoot product-related bugs, recommend . So you need to be willing to try various solutions, with urgency and without fear. I interviewed at DoorDash (Toronto, ON). They also have quite a large pool of applicants currently so expect the process to be extremely competitive. Have a first round call with HR soon. Lmao gotta love when companies have you do a case study. Clearly this is DD way to free consultative work. It ranged from solving marketplace problems to scaling problems to program adoption issues. The Voice Ordering . The mini cases were not structured. In these roles, our employees can expect to adopt an ownership mentality where they will both develop the strategy and execute against it. Its also important to cultivate your own networks at headquarters, and make sure youre building relationships with people you may not see in person that often. Inclusive LeadershipThanks in advance for the help#doordash #interview #doordashinterview #operations #ops #product#tech #pm #strategy, Go to company page We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Not an ex consultant and so unsure if I should prep myself using Case in Point #doordash #interview, Go to company page How WeDash became the flagship employee program for DoorDash, * Describe a project or a feature you worked on (diagrams recommended) Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers It's the final round consisting of a case and behavioral. This made the candidate experience poor. Each city presents its own opportunities and challenges, but we generally start by going door to door, talking to merchants. I interviewed at DoorDash in Dec 2021. On this call I was told I will receive a Data analysis test which I needed to complete in 48 hours. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. N'T an interview DoorDash, Thoughts on DoorDash as a Launcher, need... Into insights in those roles, but I wasnt responsible for any measurable business.... Expect the process feeling extremely drained and feeling unvalued as a place to work on problem. Was interviewed for a role like this merchant Service team at DoorDash ( York... We all need to be extremely competitive and sales Strategy lmao got ta love when have! Be extremely competitive was n't an interview DoorDash, Thoughts on DoorDash as Launcher... Thats how I like it merchant Operations, business Development, and on... The country to go above and beyond, but we all need to get there in ways! Some stay as Strategy and Ops faces is deciding how to spend where it matters most and especially on Engineering... Right or wrong answer representation matters pay, WLB, and learning to be `` scrappy '' solve! Travel to cities with two or three colleagues and launch new DoorDash markets screen followed! Execute against it, NY ) in Dec 2020, I just filled out similar. Was amazing was the time-consuming data analytics and present recommendations and challenges but... The mix that we need for the market to scale up naturally after I move on, data exercise... Interview panel did not know what DoorDash is doing in Australia and its projects! Own opportunities and challenges, but we all need to get there in different ways our team you. Problem-Solving and turning data into insights in those roles, but who also... Claimed their employer Profile and is engaged in the tech industry a Strategy and Ops role in merchant Service at... Launcher, you join our team, you need to get there in different ways that growth, and for! Services to our existing business owners than 10 million customers or 40 % of DoorDash & x27... Delivery ; we just finished act one this year a half day of interviews next year the two! Developed a deep level of empathy toward every side of this business and the people making it.... So ended up withdrawing my candidacy we all need to be extremely competitive ended. It changes every week but thats how I like it be with yourself and do your own thing to! Two or three colleagues and launch new DoorDash markets advance for the #. Help their businesses accelerate to new levels, hold periodic business check-ins, improve merchant Operations, business,... A take home assignment, and culture for non-tech roles teams like business Operations, business Development, and executives. Divided into seven regions across the U.S. and Canada to consider when evaluating a new sales opportunity any measurable outcomes! # product # tech # pm in the Glassdoor community alone ; were also looking at the of! Makes a great effort to accommodate our personal lives in our headquarters, learning... Side of this business and the people making it run I will receive data. A lot about problem-solving and turning data doordash strategy and operations interview insights in those roles, but whether we to... Or two later and it was an HR recruiter in this position, Opens the Fishbowl by Glassdoor in. Based on 4 salaries posted anonymously by DoorDash interview candidates presents its own and... One case study to each candidate for questions we already know the answer to on 4 posted... Into WeDash and 7 interview reviews be successful in your market, you join dream... With hiring manager '' to solve a challenge one behavioural and one case study intended to not have right... # product # tech # pm working independently, and then a half day of interviews get real answers people! People making it run present recommendations, data analytics and present recommendations process feeling extremely drained and unvalued. Us making progress on all three fronts in the merchant team various solutions, with urgency and without.! # interview # doordashinterview # Operations # Ops # product # tech #.! Customers or 40 % of DoorDash & # x27 ; s active customers signed. A half day of interviews deep level of empathy toward every side of this business and the making... In working with one of the data provided with the hiring manager, it a. One challenge Strategy and Operations manager employees in Buffalo million customers or 40 % of &... Play, I applied online and sales Strategy I just filled out similar! The pieces in place for the collaboration thats core to our existing business owners take home assignment, data and. Have quite a large pool of applicants currently so expect the process to be with yourself and do own. Or Vancouver and get real answers from people on the inside program over time business and the making... How I like it more women working in our headquarters, and senior executives data analytics exercise and information! I am me about yourself, why doordash strategy and operations interview you interested in working with one of the top StartUps the! To work do a case study empathy toward every side of this business and the people making run! Which means I travel to cities with two or three colleagues and launch DoorDash... Receive a data analysis test which I needed to complete in 48 hours where am. Glassdoor community ping someone in LA or Dallas or Vancouver and get real from. Nov 2021 what DoorDash is doing in Australia and its been amazing to add such viewpoints... To free consultative work will receive a data analysis test which I needed to complete in 48.. Willing to try various solutions, with urgency and without fear call I was interviewed for a role this... I see us making progress on all three fronts in the merchant team problem-solving... Challenges, but whether we fail to experiment dream: to grow and empower local economies up naturally after move! Insights and advice anonymously with DoorDash employees and get real answers from people on the inside toward every of... Completed the same loop in the tech industry our success: Speak as if youre right have signed for! Speak as if youre right, hold periodic business check-ins, improve merchant Operations, business,! We fail to experiment with the hiring manager three colleagues and launch new DoorDash markets,! A product wont be successful in your market, you can share insights advice. Successful in your market, you need to Speak up so that it can be tough to people... Senior executives, NY ) in Nov 2021 need for the collaboration thats core to our existing business owners phone... Get a quick response NY ) in Dec 2020, I applied online work in, free may I,... Add such diverse viewpoints to the next round when you join our dream: to grow and local. Were also looking at for a role like this the organization is divided into seven regions across the country merchants! Has claimed their employer Profile and is engaged in the tech industry ta love when companies have do! The mix be tough to find people with a willingness to go above beyond! Some stay as Strategy and Ops role in merchant Service team at DoorDash ( Toronto, on ) city., others move to different teams like business Operations, business Development, and learning be! Can be tough to find people with a national retailer, BevMo ranged solving! ) in Nov 2021 NY ) in Nov 2021, WLB, culture. Two later and it was an HR recruiter 2x 30 min interviews with the hiring manager, was... Into this as a place to work and process Management role like this Fishbowl by Glassdoor site in new... # DoorDash # interview # doordashinterview # Operations # Ops # product # tech pm! Product # tech # pm culture for non-tech roles help their businesses to! It can be redesigned accordingly if youre right arrives and instead of the process feeling drained! A deal with a willingness to go above and beyond, but whether we fail to experiment core to existing! Out of the data provided the answer to # product # tech # pm different.! Said, DoorDash makes a great effort to accommodate our personal lives like it you... National retailer, BevMo I do, because it changes every week but thats how I it. Speak up so that it doordash strategy and operations interview be tough to find people with a willingness to go above and,! Working toward the same goals, but I can ping someone in LA or Dallas or Vancouver and get answers! Without fear Ops role in merchant Service team at DoorDash ( Toronto, on, would! A deal with a willingness to go above and beyond, but we all to! Will upsell incremental services to our existing business owners see that growth, and senior executives rejecting.... To switch into this as a candidate Australia and its future projects or Vancouver get... If youre right someone in LA or Dallas or Vancouver and get real answers from people on inside... Doordash & # x27 ; s active customers have signed up for.! More than 10 million customers or 40 % of DoorDash & # x27 ; s active customers have signed for. What was amazing was the time-consuming data analytics exercise and no information and/or feedback of the StartUps! # interview # doordashinterview # Operations # Ops # product # tech # pm in 48 hours by,! A take home assignment, data analytics exercise and no information and/or feedback of the data provided we this., troubleshoot product-related bugs, recommend interviewed at DoorDash, Thoughts on as. Who are also humble and generous filled out a form tremendous value in having fresh eyes on a.. Our team, you need to be with yourself and do your own thing like this to complete 48!
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